[Updated 8 May 2025]

Refund & Cancellation Policy

Cancellation Rights

• Luminyx SaaS subscriptions are billed monthly or annually.
• You may cancel within 14 days of purchase without providing a reason.

Refund Process

• Refunds are processed within 14 days of cancellation using the original payment method.
• You will not incur additional refund fees.

Data Handling Upon Cancellation

Upon cancellation, we will provide a copy of Your stored data in an industry-standard format (e.g., CSV or JSON).

Usage-Based Refund Adjustments

• If You have exceeded data processing limits or heavily utilized the Service, We may assess whether a full or partial refund is appropriate.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Email: legal@luminyx.io